Refund Policy

At Nathan Tech, we are committed to ensuring your satisfaction with our digital products and services. However, we understand that sometimes things don’t go as planned. This refund policy outlines your rights and our responsibilities regarding refund requests.

Cooling-Off Period

In accordance with UK law, you are entitled to request a refund within 14 days of purchase. This is known as the “cooling-off period” and applies to all eligible purchases made through our platform.

If you wish to request a refund within this 14-day period, please contact us on our contac page with your order details and the reason for the request.

Exclusions

Please note that refunds cannot be issued if:

• More than 14 days have passed since the original purchase.
• The product key has already been used to activate a game or service.
• The purchase was for a non-refundable item or service clearly marked as such.

Payment Processing

All payments on Nathan Tech are processed securely through Stripe. Any eligible refund will be issued via Stripe to the original payment method used. Depending on your bank, it may take a few business days for the refund to appear in your account.

Contact Us

If you have any questions about this policy or need assistance with a refund request, please don't hesitate to reach out and get in touch.

Thank you for supporting accessible technology!